Privacy policy
Draft for legal review
Who we are
Fly Mondial Travels (“Fly Mondial”, “we”) operates this website. Contact: info@mondialtravels.ae.
What we collect
Contact details you give us; traveller and passport details needed for your visa application; documents you upload; and technical data such as pages visited. We collect only what each service needs.
Passport scanning (OCR)
If you upload a passport image, it is processed by an automated text-recognition service to suggest form values. You review every value before submitting, and our staff verify it. OCR is never treated as proof of identity or eligibility.
How we protect your documents
Documents are kept in private, encrypted storage. Only authorised staff can open them, through short-lived secure links, and every access is logged.
How long we keep data
[Retention periods to be confirmed by management/legal.] Files are not kept indefinitely.
Your rights
You can ask to access, correct or delete your data. [Request procedure to be confirmed.]
Changes
Notice version 2026-10. We record which version you accepted with each submission.